MANAGED SERVICES PLANS
Great Reasons to Use Our Managed Services Plans
Security from malicious threats
Continuous backup of your critical data
Avoids recurring I.T. problems and lost productivity
Continuous updates for Windows and third-party applications
Provides an expert IT team that's better and cheaper than an in-house team
You can focus on running your business
while we take care of your security!
while we take care of your security!
Desktop Device Plans
Desktop Basic
Basic hardware, software and data security for small businesses on a limited budget.
Hardware & software audits
Performance & Preventive Maintenance Reports
LogMeIn Pro Remote Control (End-Client Access)
Patch Whitelisting Service
Antivirus Management
Web-based Management Portal
Desktop Performance Monitoring
Policy Management
Client Communicator with Self-Help Center
Antivirus License
15 Minute – Phone support sessions included
Hardware and On-site service additional
All workstations must be covered
Desktop Essentials
Everything in our Basic plan, plus unlimited phone support, help desk, advanced security and more.
Desktop Basic Plus:
Help Desk - includes: Windows, Mac & Mobile Support, Administrative Tasks, Virus & Malware Removal, Software Installations
Advanced security for endpoints
SOC monitoring and remediation services to stop active threats and minimize harm.
Unlimited Phone Support
Desktop Elite
Everything in our Essentials plan, plus advanced profiling, risk scoring, gap assessment and more.
Desktop Essentials Plus:
Advanced profiling, risk scoring, and identification of gaps in coverage. Includes Webroot DNS Protection and Security Awareness Training.
Complete security information and event management (SIEM) services and SOC support with real-time alerting, network log and activity monitoring to help you demonstrate compliance.
Mobile Device Plans
MDM Core
SMS, email or URL over-the-air (OTA) enrollment
Passcode & encryption enforcement
Email, VPN & Wi-Fi profiles
Device restriction settings
Remote locate, lock & wipe (full & selective)
Jailbreak & root detection
Policy updates & changes
Compliance reporting
Email access controls
Corporate directory integration
Certificate management
BYOD privacy settings
Let's Discuss a Plan for Your Business!
Contact I.T. SHIELD, LLC to request your free I.T. assessment. There's no obligation and no expectations on our part. Our goal is to help you determine your IT needs and to develop a plan that's right for your business.
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